WHY RICKSHAW?

The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Every client has access to an Account Manager, who will ensure we consistently meet your expectations and provide a high level of client satisfaction. We understand your need to have arrangements handled quickly, efficiently and accurately. Providing you with superior customer service is our number one priority. Having worked with travelers and companies in hundreds of different industries, we understand the importance and sensitivity of individual needs and will develop a program tailored for your specific corporation.

As a leader in business travel management, we ensure that each and every client, from the single traveller to large corporations, receives the same individual attention, the same flexible and innovative approach and the same cost-saving benefits.

 

We are a team of dedicated professionals. Positive attitude, knowledge, enthusiasm and willingness to go the extra mile are some of the attributes that have made us successful.

 

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We are your safari and travel experts with 28 years of experience and a dedicated team of tour consultants to help and guide you through the complicated maze that is travel. Our team is there to design an unforgettable experience with a tailor made safari in Africa or leisure travel overseas.

Our global presence means we are never far away and this gives you access to the vast knowledge of all our consultants who work together to make your travel fit your needs.

 

Hold your next conference in an environment that stimulates minds and leave the planning to us. Rickshaw Travels offers a comprehensive range of facilities catering to all types of meetings and conferences as follows:

  • Conference equipment
  • Effective Communications
  • Meet and Assist
  • Airport Transfers
  • Ticketing
  • Hotel accommodation
  • Travel Insurance
  • On site staff for ticket reconfirmation
  • Short Safaris and Excursions

 

At the end of a work day, rest in comfort knowing that your hotel room has been booked at the lowest corporate rates available. We can also block rooms for meetings or conferences.

Upon request and for a fee, Rickshaw Travels can provide our clients with transfers to and from the airport.

Saloon cars and mini-vans are part of our own fleet, whereas buses are sub-contracted. The vehicles undergo regular mechanical inspection and have proper and valid certifications inclusive of PSV license, road license and Comprehensive Insurance.

Our drivers possess valid certificates of good conduct, drivers' licenses, are medically insured and wear uniforms for identification. Our drivers prioritize your safety and are instructed to use the safest routes to your destinations.

We provide our transport emergency contact for the unaccepted emergencies which may occur. The transfer service offers the following advantages:-

  • Clients are picked up from their designated pick up points and dropped off at their destinations.
  • Clients are allocated cars that are designated specifically for them.
  • 24 Hour emergency phone numbers are provided to our clients in case of any emergency.

Protect your travel investments by purchasing travel insurance. Upon request and for a fee, our Consultants can advise the coverage that best fits your needs in case of any unforeseen circumstances

We provide this service to all our clients upon request and a fee.

This service is best suited for first time travelers into the country, students, unaccompanied minors, elderly passengers and VIPs.

We also offer other specialized services within the Meet and Assist Service as highlighted below:

  • Private First Class Lounges
  • Lost Luggage
  • Airport left luggage Service
  • Advance/VIP check-in service
  • Disabled / Aged.
  • Unaccompanied minors.

A valid passport with at least 6 months left before it expires is mandatory. Travellers are responsible for obtaining their visas. Some countries require you have at least one or two empty pages in the passport. Because visa regulations and requirements are changing constantly, we strive to send you the latest update at time of booking for your country of travel. In Kenya and Tanzania, visas can be obtained on arrival at a cost.  

Rickshaw Travels will provide you, upon request, assistance with obtaining visas. 

Rules and regulations of the respective embassies and consulates will apply, however, details pertaining to each of these will be communicated to you as and when the need arises.

Certain embassies require you to apply for visas in person. In such cases all the prerequisites will be prepared and you will be assisted up until the point of appearing in person at the embassy.

 

We use reputable car hire companies around the world to carry out this service.

 
We arrange executive – 4WD, executive/standard - saloon cars.

Group Drive

This is a category set to satisfy the travel needs of groups under one travel package. In this class, we a range of Vans, air conditioned Shuttles and Coaches.

All vehicles are scrutinized by Rickshaw Travels prior to delivery / collection in cities where we are located.

With our 24 hour Emergency Service, our senior managers and staff are on call after working hours, during weekends and on public holidays, to deal with any travel related emergencies. As well, any emergency after hour travel requests can be arranged with our Travel Consultants on call.

A subsidiary of the Rickshaw Travel Group (RTG), Twende Safiri is the GSA in Tanzania for Oman Air.

Oman Air is one of the leading airlines in the Middle East and has rebranded itself over the last 5 years to become a stronger brand globally. With over 41 destinations already under its belt and growing at a rapid pace, it is an airline that will encompass its vision of becoming the First Choice Airline.

Twende Safiri has representatives in Tanzania,Kenya, Rwanda,  United Kingdom, Canada and Denmark.

www.twendesafiri.com

Supported in its venture by Rickshaw Travel Group, Rickshaw Caares is a registered private company located in Bangalore, India. Bangalore offers state-of-the-art medical centres with the latest in medical advances, including stem-cell research and procedures in cardiac treatment and oncology. For more details:  www.rickshawcaares.com

The Rickshaw works closely with WDA, a company specializing in the provision of Close Protection services at various levels to Government dignitaries, Presidents, Hollywood and Bollywood celebrities, international businessmen, diplomats and UN and ICC officers. They are UK trained, certified bodyguards and / or highly skilled in close combat, weapons handling, explosives, conflict management and electronic counter surveillance. Depending on client requirement they are available either armed or unarmed.