WHY RICKSHAW?

The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Eleanor Kent
Tanzania

Hi Bhavin

Just to let you know we are back in UK. We had an amazing time - Deepak and Boniface were great, when I catch up with myself I will send you a more detailed report and will also put on trip advisor, but I just wanted to say thank you and to wish you a very Happy New Year

Also I have told some people we met in the hotel about you, they are German there names are Sabrina and Michael I am sending them you contact details. I will also be telling all my friends how wonderfully we were treated.

Thanks again - speak soon.

Eleanor

 

Anaar Kanji
India

Hi Bhavin

This is to say that three members of my family including me booked our journey to India during July/August 2013 with Rickshaw Holidays.

The journey had many functions: religious, health-related as well as pleasure related.

I must say that the understanding and engagement of the agency was remarkable. They understood all that needed to be done and took great deal of care to arrange every detail of our travel. This care was felt through out the journey and with all the personnel – from car drivers to guides and the managers who came to receive and were there to ensure our departure at every point was safe and secure. We had managers able to answer queries – of which there were not many as everything was well organised – even late at night. We had bookings in the most comfortable hotels that had very high standards and the face of India we saw as beautiful throughout.

The important thing was that at the time of setting up our schedule, utmost care was given and where needed, authoritative position taken to ensure that we had the best travel/accommodation options as well as our time was properly managed. We needed to have a pace that was appropriate for us and we secured it with Rickshaw Holidays.

This is to say thank you very much for your wonderful services, your thoughts and your care for our journey.

Apologies for the delay in writing back.

With best wishes

Anaar Kanji

Damodar Chavda Family, Manchester
Tanzania Holiday

Hello Bhavin

This is just a quick email to let you know how much we appreciated the lengths and efforts you went to, to provide us with such and enjoyable and memorable trip to Tanzania. 


I would also like to thank you for the personal touch you gave to our tailor made trip. We especially enjoyed the safari and trip to Zanzibar.

Regards 

Damodar Chavda

Atish Patel
Barcelona

Hi Chetan, the Hotels and Transfers were perfect, thank you very much.  As usual, your service regarding any amendments was quick and efficient.

Atish Patel Family (UK)

Alice
Zanzibar

July 2013 - Honeymoon in Essque Zalu, Zanzibar (Fantastic Service, Very Reliable)

We booked our honeymoon with Rickshaw Travels after we received a recommendation from a friend. The main advantage of working with Rickshaw is that they are based both in London and Dar es Salaam. The local office helped with their knowledge of the area and different hotels, therefore they found it easier to recommend what we had in mind.  From the moment we started the enquiries they were extremely helpful and efficient. On my own search with the limited knowledge I had of Zanzibar I was finding it difficult to find a good honeymoon package, Andrea though managed to find us a package with our budget within a day; they also helped to book our flights to Zanzibar and included airport transfers with very good and reliable companies at no extra cost!

The hotel resort itself was brilliant as recommended by the agency. It was exactly what we requested with superb services. The whole experience was really very well organized, with no troubles on our journey at all. The only negative I would say, and this had nothing to do with the agency itself was that the hotel lacked evening entertainment and it would be good to give couples a pre warning about this, but bar this, probably the best service we have had dealing with a travel agency!


Fatima
Tanzania & South Africa

Hi Pooja, Happy New Year to you as well. Sorry for the delay, the jet lag was killing me. We really enjoyed our tour with Rickshaw! All the drivers were punctual, polite and courteous.

Our driver in Tanzania - Richard- was super! He was very good with our kids and they just loved him. He was very knowledgeable.

In Kenya, Mr Karasha was fantastic as well. The lodges were great. Finch Hattons was truly superior!

I will recommend your company whole heartedly! Thank you for your attention to details - the batiks are lovely. I hope to travel with you again.

Thelma Frye Mrs
Kenya and Zanzibar

Dear Bhavin,

I am glad to say that I had the most excellent service from you for my trip to Kenya and Zanzibar. Everything you arranged worked perfectly, including a very nice and competent driver in Nairobi. Alas I broke my arm on the first evening in Zanzibar and could not do the trips you had booked for me there. But I am grateful to you for the refund.

I cannot recommend highly enough the unique and wonderful hotel in Nairobi, GIRAFFE MANOR, and it was only because of your Nairobi office that I managed to get a booking there. Feeding the giraffes from the breakfast table is an experience I will never forget. A thousand thanks for all your care and concern for my memorable trip.

Best wishes for the New Year.

Heather Fish Party
Tanzania Safari

Dear Bhavin,

Yes we had a great trip to Tanzania. All the arrangements went like clockwork and Edward was an excellent safari guide. We can't believe how much we saw!!
Because our flight from Arusha to Dar es Salaam was brought forward, with Edward's help we changed the location of our last night to the Lake Manyara Serena lodge, to make the journey back easier. Have to say we loved this hotel, as we did the Serengeti Serena. It's amazing to stay in the Ngorongoro crater, but somehow the stone made the hotel seem darker.

The safari was a wonderful experience.

Thank you to you, Pooja and everyone else concerned in the arrangements for our trip - it was amazing.

Iqbal and Tasleem Kanji
Malaysia

Rickshaw UK

Dear Bhavin,

Here is some feedback from our trip.

We had a really wonderful time in Langkawi. The island is tropical green paradise and the Berjaya Resort you selected more than met our expectations. It was was made up of individual modern chalets that were nestled in the rainforest and gave us a real feel for living alongside nature. As is was quite a large resort an efficient shuttle service was provided between the lobby area and our chalet, which was valuable.

The staff were friendly and always ready to help and had lots of information about all the activities available on the island. The many restaurants at the resort provided diverse and delicious authentic cuisine.

Transfers were efficient and the driver you arranged was punctual and helpful.

Overall we had a brilliant time in Langkawi and would like to thank you for organising a fantastic trip so efficiently and at such short notice.

Thanks again for all your help!

AK , United Kingdom
Tanzania Safari and Zanzibar

Rickshaw UK

Many Thanks Bhavin and all the Rickshaw Travel group for organising such a special trip for us. We are forever grateful for everything you have done for us. We would never have been able to execute such an action packed holiday without you guys.

From the moment we got off the plane we were so well looked after as our transfers were always on time and we always had really friendly drivers . The hotels were perfectly to our taste and were also so accommodating to our special vegetarian diets.

Last but definitely not least the safari package you guys set up for us was second to none! This is definitely a trip that will stay with us forever.

Thanks ever so much to all the Rickshaw Travel Team we will be recommending you guys to everyone we know!