The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Thelma Frye Mrs
Kenya and Zanzibar

Dear Bhavin,

I am glad to say that I had the most excellent service from you for my trip to Kenya and Zanzibar. Everything you arranged worked perfectly, including a very nice and competent driver in Nairobi. Alas I broke my arm on the first evening in Zanzibar and could not do the trips you had booked for me there. But I am grateful to you for the refund.

I cannot recommend highly enough the unique and wonderful hotel in Nairobi, GIRAFFE MANOR, and it was only because of your Nairobi office that I managed to get a booking there. Feeding the giraffes from the breakfast table is an experience I will never forget. A thousand thanks for all your care and concern for my memorable trip.

Best wishes for the New Year.

Heather Fish Party
Tanzania Safari

Dear Bhavin,

Yes we had a great trip to Tanzania. All the arrangements went like clockwork and Edward was an excellent safari guide. We can't believe how much we saw!!
Because our flight from Arusha to Dar es Salaam was brought forward, with Edward's help we changed the location of our last night to the Lake Manyara Serena lodge, to make the journey back easier. Have to say we loved this hotel, as we did the Serengeti Serena. It's amazing to stay in the Ngorongoro crater, but somehow the stone made the hotel seem darker.

The safari was a wonderful experience.

Thank you to you, Pooja and everyone else concerned in the arrangements for our trip - it was amazing.

Iqbal and Tasleem Kanji

Rickshaw UK

Dear Bhavin,

Here is some feedback from our trip.

We had a really wonderful time in Langkawi. The island is tropical green paradise and the Berjaya Resort you selected more than met our expectations. It was was made up of individual modern chalets that were nestled in the rainforest and gave us a real feel for living alongside nature. As is was quite a large resort an efficient shuttle service was provided between the lobby area and our chalet, which was valuable.

The staff were friendly and always ready to help and had lots of information about all the activities available on the island. The many restaurants at the resort provided diverse and delicious authentic cuisine.

Transfers were efficient and the driver you arranged was punctual and helpful.

Overall we had a brilliant time in Langkawi and would like to thank you for organising a fantastic trip so efficiently and at such short notice.

Thanks again for all your help!

AK , United Kingdom
Tanzania Safari and Zanzibar

Rickshaw UK

Many Thanks Bhavin and all the Rickshaw Travel group for organising such a special trip for us. We are forever grateful for everything you have done for us. We would never have been able to execute such an action packed holiday without you guys.

From the moment we got off the plane we were so well looked after as our transfers were always on time and we always had really friendly drivers . The hotels were perfectly to our taste and were also so accommodating to our special vegetarian diets.

Last but definitely not least the safari package you guys set up for us was second to none! This is definitely a trip that will stay with us forever.

Thanks ever so much to all the Rickshaw Travel Team we will be recommending you guys to everyone we know!

Saleem Karim

Rickshaw UK

Bhavin: Many thanks for managing our Hotel bookings. We received an excellent service from you by understanding our needs. The Sheraton Hotel upgraded our room to Garden Suite which was a welcome surprise. They also provided a very good service to us. I will put you on top of my list for recommendations.

Alison Dent

Rickshaw UK

Dear Bhavin,

We have been to several tropical destinations over the years and I can honestly say Zanzibar is by far our favourite. Everything was perfect. Kenyan Airways were very efficent and although there is a connecting flight is was suprisingly easy to get to Zanzibar. Your Agent on the island was waiting when we arrived.He was a very informative,polite young man. He returned the following day to confirm our flights and make sure we were happy with everything.

The Hotel was excellent. Rooms were beautiful and spotlessly clean, sprayed every night so didn't get bitten once. The staff were great.We were upgraded as you requested.Food was fantastic ,great choice and plentiful. The Hotel grounds were immaculate. The location was breathtaking, the most beautiful beach we have ever seen. Its refreshing to be on a beach where locals play and work.We never once felt threatened everyone was polite and friendly. Of couse the beach boys are trying to make a living but they never harrassed us.

Zanzibar has such a strong identity, it feels very exotic unlike any other tropical island we have visited. We have no complaints everything was perfect.

We would highly recommend Zanzibar and the Neptune Hotel. We will be going back.

Thank you so much for organising our trip.

Meet & Greet, Zanzibar

Rickshaw UK

Thank you for arranging the services requested by me. I am glad to say all services were delivered as arranged & requested. Your drivers were very helpful & on time & also went out of their way when our airline failed to put some of our bags on our flight. Your drivers took it upon themselves to ensure the bags were collected & delivered to our hotel when the airline eventually got the bags to Zanzibar airport. I am very pleased it all went as planned, especially as we were a big group with different arrival & departure timings. Your associates in Zanzibar did not let us down once. Again, Thank you for your services. Rest assured I would not hesitate to use your services again.

Mukesh Rastogi
Kenya - Nairobi, Masai Mara, Mt. Kenya, Nakuru & Aberdare National Park

Dear Ms Sheena, Happy New year to you all in Kenya.

Nigeria is on hold due to nationwide strike hence the delay in responding to your mail.

My wife and I would like to thank Rickshaw travels for letting us end the year on such pleasant note. We had wonderful trip. Thanks to your excellent arrangements. We appreciate your personal interest in our stay and look forward to enjoy your hospitality in future. We would also like to express our sincere gratitude to Mr Jackson, our tour guide, to made this trip an unforgettable experience. If ever you visit Nigeria, please be in touch. Thanking you.

Sharon & Fred

Sheena, sorry for the delay. Fred and I got back from Africa on Saturday night and have been a little jet lagged. Thank you so much for your hard work and coordination of our trip. It was definitely a trip of a lifetime for both of us - one that we will never forget. This would not have been possible without your help. Everything was perfect.

Thanks again - and we will defnitely recommend you and Rickshaw Travels

Nazir & Nasreen Sunderani


Hi Deepak, Happy New year to you. We were sorry to have missed seeing you, hope you are feeling better now.

We wanted to let you know that our trip was fantastic. Everything went like clockwork. The safari was amazing, we saw a lot of wildlife, which thrilled our children. Robbie our driver/guide was calm, professional and a pleasure to deal with. He looked after the vehicle like it was his own, washed it, kept it clean and drove very carefully. We feel he is an asset to your company, because clients like to deal with someone with his personality.

Deepak we want to thank you for arranging the safari, the gift basket and all our other arrangements. We had a trip of a lifetime and want to thank you for your professionalism. We will always remember this trip. We will definately be recommending you to our friends and colleagues.
thank you again.