The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Chris Kopp

Hi Lavina,

I had dinner last night with my clients and they told me all about their trip.  They were over the moon happy with the service from Rickshaw.  They explained how they never had to worry about their driver being late or not there, and during the Ocean Blue safari, they were the only ones with towels because no one else knew to rent or bring towels.  And even on the boat ride back, before they docked, the boat driver pointed to their driver and let them know their driver was there.  They said it was like they were much better taken care of than the rest of the tourists they travelled with.

Our business relationship fits exceptionally well together because we go above and beyond on our side as well.  Because we are a boutique and don’t have huge numbers of clients, we can treat them special.  For example, Colman took them to his family farm in Marangu for a special lunch and arranged local Chaga dancers.  All in all, they were happy beyond their expectations, including with the services Rickshaw provided, so I can’t thank you enough.  We will certainly continue to work together!  Thanks so much!  

All the best,

Chris Kopp

Rachel Rivas, Toronto

I would like to say a HUGE thank you too my friend Naz and her organization for a wonderful day in Nairobi. We went on a Safari where we saw Lions, Zebras, Rhinos, Giraffes ... then to the Elephant Orphanage and kissing Giraffes. Peter and John were amazing tour guides and very accommodating to the needs of our team. I would highly recommend Rickshaw Travels  - we had only one day and it was the most amazing day

Rusty Moorji
Tanzania & Dubai

This was our second time we used Rickshaw travels. Naz who is a representative for the company in Toronto is a true professional. She was always quick to clarify any inquiries regarding the details of our trip, all transfers, flights and accommodations.

Every small aspect of our trip was discussed including excess luggage costs etc. She organized a great travel programme and everything went to plan. I wouldn't hesitate a second in recommending Rickshaw travel. They are very professional and experienced. Their service is excellent and the staff is very helpful. And above all they provided us with an excellent driver for our African Safari.

Our driver Joseph truly made our trip memorable. He captures extremely well the expectations of the client and delivers as best as possible. We also appreciate his flexibility in finetuning the programme according to our wishes. He was always pleasant in interaction, even at the end of busy game drive days. One thing we must say that he was very respectful and he treated us like his family. A big THANK YOU to all staff of Rickshaw travel! Can't wait to plan more trips with you guys!!!  

Robert N.

Dear Gina! 

My stay at White sands Beach Resort-Tanzania was the best hotel experience I have ever had. We stayed at White sands beach Resort  for 4days on our honeymoon.  The facilities were immaculate, and the service was unlike anything I imagined . 

We hope next time we will come to u again to help us discovering new places! 

Thanks alot.

Keith Mildenberger
Tanzania Safari

After several attempts to schedule a tour using other companies and services, we, quite by accident, walked into the Rickshaw office in Dar es Salaam.  Jennifer answered the questions we did not even know we had.  She arranged all aspects of our trip efficiently.

Our driver/guide Richard was outstanding. His knowledge and demeanor were superb. All tours and travel were executed safely and on time. He really made the difference in our trip. The quality and value of the service would be hard to find in my home country, let alone in Africa.

Thank you for everything.

David Muturi
Kenya Safari

The trip was fantastic. The travel agent - Illiyuna as well as the driver - Jamal were professional and excellent. The safari was competitively priced and we enjoyed ourselves. The vehicle was also in perfect condition and ideal for the rough terrain of the Mara. Keep it up Rickshaw Tours.

Clara & John

Hi Naz:

We were very pleased with the safari particularly with such a dedicated guide/driver (Godfrey) who made the experience very informative and enjoyable. As regards the accommodations, they were good overall; although we might have preferred a few more tented accommodations. We enjoyed Rhotia very much as well as Kati Kati, a great 'camping' experience, while Ndutu was a bit more 'touristy' than we expected. We might have preferred more tented facilities throughout the safari. 

Thank you very much for all your good advice and organization, so that everything worked smoothly and efficiently.

Best regards,

Clara & John

Levi Dias
Kenya Safari

Rickshaw Travels has made our 5-day Safari holiday to Kenya a very memorable experience with their tailor made holiday package which was meticulously arranged and organised to suit our requirement. Thanks to the very cooperative and accommodating travel consultant, Ms. Illiyuna. She and her team added a personal touch to our holiday itinerary. Also we were provided with an excellent tour guide, Johnson Munyiri who was very knowledgeable, flexible and enthusiatic. He has a fantastic eye for spotting animals in their natural habitat. Overall it has been a very satisfying and a great experience. Surely we will visit Kenya again and no doubt it will again be through Rickshaw Travels

Zanzibar and Tanzania

We had an unforgettably wonderful safari and a stay in Zanzibar.  Our experience exceeded expectations in every way and this magical vacation will be a long-cherished memory.

Esther and Jane, Nairobi

Esther and I had a great trip to UAE. We really appreciate the arrangements and prompt responses during the planning process.The itinerary was great. The tour guide (forgotten the name) who took us to the tour of Dubai city was great and communicative and explained in details the history of UAE upto its modern status. The rest of the tour guides kept time but needs to be more engaging- or was it the language barrier? Great overall experience!