WHY RICKSHAW?

The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Bharat (U.S.A)
Kenya & Tanzania

Dear Binoy and Vijal,
 
Overall excellent experience by all. Many of us - may be all, were apprehensive coming to Africa. They placed their trust in me (I was nervous many times) which, I in turn transferred to Rickshaw and particularly Binoy. I must say well done Rickshaw. Great choice of locations, Hotels and Lodges. Standard of service - superb at all places, some better than others. But all very good. We asked ourselves to look at the positives and the negatives. We really needed to look hard to find the negatives.
 
For all of us to note - Vijal was on telephone contact with me before, during and even after the Safari. I recall and I feel this need to be mentioned, as we landed back from TZ on late Saturday night at JKIA, she was available on phone and sorted the driver issues. She arranged and coordinated with drivers the airport drops offs at different flights. I believe all were on time and OK. Mine were. Her overall efforts are much appreciated and I feel that such efficient communication made all the difference showing Rickshaw concerns. 
 
 
 
 
 

Judith, Jill and Helen Zelmanovits, Toronto, Canada
Kenya

We were very happy with the services provided by Rickshaw --- first of all by Naz in the Toronto office who for months before our trip sent us info and patiently answered our many questions, helping us to make good choices for our trip, then by Yuna in the Nairobi office who "rescued' us from the airport late at night after a piece of our baggage was left in Amsterdam, who was always available by phone, answered our email messages promptly and generally made sure that all was in order for a smooth trip, to John who managed to find the rural school that we visited on the way to Sweetwaters then took us on amazing safari drives, to Michael in Nairobi, an intelligent and well-informed guide as well as an excellent driver who provided interesting and useful context and moved us efficiently in and out of the sites that we chose to visit. Thanks to all these people for helping to make this trip a very memorable one for the three of us.
 
We would be pleased to book with Rickshaw in the future and would highly recommend the company to others.
 

Aziz Sunderji
Tanzania

I did a four day safari tour in Tanzania with Rickshaw Travels. Naznin in Toronto was very helpful and diligent in organizing the trip. My guide was very professional and knowledgeable and the accommodations were fantastic. 

Rajeev
Kenya - Safari

Outstanding package by Rickshaw Travels. Good value for money. Everything was very well arranged. The driver Mr.Mohammed was experienced and efficient. Kudos to the whole crew. Excellent support by Illiyuna.

Mwana Mwilima
Zanzibar

Dear Pooja,

Thank you for an excellent service. We had a fantastic Zanzibar experience and all our guests had a ball of a time.

We even managed to get some of them to consider using Rickshaw for some of their friends planning to visit Zanzibar.

I have shared Jennifer's contact details so they will be in touch.? "Jennifer was an absolute STAR :)"

Thank you once again and it was a pleasure working with you.

Anouk
Tanzania

Dear Binoy,
 
I wanted to thank you and your team in Tanzania for the great safari they organised. We had a wonderful time! The whole team (Pooja, Deepak, Dhanesh, and I am probably forgetting others) went the additional mile to provide excellent service. Our guide Joseph was excellent and friendly as well as having a very good sense of humour.
 
Michael took a lot of pictures and will be sending the team a sample once he has them ready.
 
I will definitely keep you in mind and would recommend you, for further travels.
 
With best wishes,
 
Anouk  
 

Leading travel industry specialist
Tanzania

Exemplary Service and understands the need of the client to the tiny request. Communicate effectively and update on regular basis and are available 24/7 be it within Tanzania or outside. Easy access to the consultant or tours director always. Must try and experience excellence in service in the Travel Industry !
 
 

Judith, Jill, & Helen Zelmanovits
Kenya

We were very happy with the services provided by Rickshaw --- first of all by Naz in the Toronto office who for months before our trip sent us info and patiently answered our many questions, helping us to make good choices for our trip, then by Yuna in the Nairobi office who "rescued' us from the airport late at night after a piece of our baggage was left in Amsterdam, who was always available by phone, answered our email messages promptly and generally made sure that all was in order for a smooth trip, to John who managed to find the rural school that we visited on the way to Sweetwaters then took us on amazing safari drives, to Michael in Nairobi, an intelligent and well-informed guide as well as an excellent driver who provided interesting and useful context and moved us efficiently in and out of the sites that we chose to visit. Thanks to all these people for helping to make this trip a very memorable one for the three of us.

We would be pleased to book with Rickshaw in the future and would highly recommend the company to others.

Jennifer
Dubai

We would like to thank you for the good arrangement.

We really had a great time everything was sorted out, special regards to Desert Adventures, Dadabhai Desert Adventures and Citymax Hotel-Bur Dubai (Mr. Anu).

Jason and Shazeen
Tanzania & Zanzibar

Dear Rickshaw,
 
We want to thank you for a wonderful honeymoon experience touring Tanzania and Zanzibar. This was truly an unforgettable and unique trip. There are not enough words to express our gratitude for the service we received. Our trip began at the Kilimanjaro Airport where we were pleasantly greeted by Joseph. He became our best friend on the trip. The next 6 days spent on safari through Lake Manyara, Ngorongoro Crater and the Serengeti were the most adventurous days of our honeymoon and it would not have been the same without Joseph as our driver. The animals, the food, the accommodations, and the people…everything and everyone was beyond excellent. The tours themselves were a once in a lifetime experience. We were able to see the native animals in their native environment closer than we could have ever imagined. The photos we were able to get speak for themselves. Zanzibar was a dream and the best way to end our Honeymoon. We want to thank you from the bottom of our hearts for all the planning Rickshaw did to put together a trip of a lifetime for us. Thank you for the exemplary accommodations and service, we appreciate all the staff at all the places we stayed for the best treatment we could have hoped for. We will be back!