WHY RICKSHAW?

The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Mwana Mwilima
Zanzibar

Dear Pooja,

Thank you for an excellent service. We had a fantastic Zanzibar experience and all our guests had a ball of a time.

We even managed to get some of them to consider using Rickshaw for some of their friends planning to visit Zanzibar.

I have shared Jennifer's contact details so they will be in touch.? "Jennifer was an absolute STAR :)"

Thank you once again and it was a pleasure working with you.

Anouk
Tanzania

Dear Binoy,
 
I wanted to thank you and your team in Tanzania for the great safari they organised. We had a wonderful time! The whole team (Pooja, Deepak, Dhanesh, and I am probably forgetting others) went the additional mile to provide excellent service. Our guide Joseph was excellent and friendly as well as having a very good sense of humour.
 
Michael took a lot of pictures and will be sending the team a sample once he has them ready.
 
I will definitely keep you in mind and would recommend you, for further travels.
 
With best wishes,
 
Anouk  
 

Leading travel industry specialist
Tanzania

Exemplary Service and understands the need of the client to the tiny request. Communicate effectively and update on regular basis and are available 24/7 be it within Tanzania or outside. Easy access to the consultant or tours director always. Must try and experience excellence in service in the Travel Industry !
 
 

Judith, Jill, & Helen Zelmanovits
Kenya

We were very happy with the services provided by Rickshaw --- first of all by Naz in the Toronto office who for months before our trip sent us info and patiently answered our many questions, helping us to make good choices for our trip, then by Yuna in the Nairobi office who "rescued' us from the airport late at night after a piece of our baggage was left in Amsterdam, who was always available by phone, answered our email messages promptly and generally made sure that all was in order for a smooth trip, to John who managed to find the rural school that we visited on the way to Sweetwaters then took us on amazing safari drives, to Michael in Nairobi, an intelligent and well-informed guide as well as an excellent driver who provided interesting and useful context and moved us efficiently in and out of the sites that we chose to visit. Thanks to all these people for helping to make this trip a very memorable one for the three of us.

We would be pleased to book with Rickshaw in the future and would highly recommend the company to others.

Jennifer
Dubai

We would like to thank you for the good arrangement.

We really had a great time everything was sorted out, special regards to Desert Adventures, Dadabhai Desert Adventures and Citymax Hotel-Bur Dubai (Mr. Anu).

Jason and Shazeen
Tanzania & Zanzibar

Dear Rickshaw,
 
We want to thank you for a wonderful honeymoon experience touring Tanzania and Zanzibar. This was truly an unforgettable and unique trip. There are not enough words to express our gratitude for the service we received. Our trip began at the Kilimanjaro Airport where we were pleasantly greeted by Joseph. He became our best friend on the trip. The next 6 days spent on safari through Lake Manyara, Ngorongoro Crater and the Serengeti were the most adventurous days of our honeymoon and it would not have been the same without Joseph as our driver. The animals, the food, the accommodations, and the people…everything and everyone was beyond excellent. The tours themselves were a once in a lifetime experience. We were able to see the native animals in their native environment closer than we could have ever imagined. The photos we were able to get speak for themselves. Zanzibar was a dream and the best way to end our Honeymoon. We want to thank you from the bottom of our hearts for all the planning Rickshaw did to put together a trip of a lifetime for us. Thank you for the exemplary accommodations and service, we appreciate all the staff at all the places we stayed for the best treatment we could have hoped for. We will be back! 

Andrew Goodwin
Kenya

From the moment we drove into the first national park we were greeted with wildlife. We didn't expect to see such sites so early into our drive, we look back now and smile, because that was merely a taste, the true sights were yet to come. And did they ever! Thanks to the uncanny skill and knowledge of our driver, we came face to face with the Big Five on ways we could never have imagined! Getting up close and personal with these wild creatures was something we thought you could only see on television. We have never been so happy to be wrong! Our guide used his vast experience to navigate the often hidden trails of these massive reserves to bring us many once in a lifetime sights. Simply breathtaking and beyond words.
 
Our trip was crafted and brought together with the team from Rickshaw Travels who will offer their knowledge and experience patiently as you plan and prepare this often overwhelming event. From our first contact right up until our return home, Rickshaw Travels' representatives were there to ensure everything went smooth and took away the worries and concerns that often come with planning and executing a trip like this far from your home. No need to worry, you're in good hands. Relax, enjoy and take in thing that most people can only see in magazine and on TV. 
 

Sandeep Mani
Kenya

Defining new paradigm in hospitality industry by extending care and safety to ensure and enhance the level of coziness and satisfaction of their clients. It was remarkable experience with the itinerary programmed and the lodging arrangements has had made by Rickshaw Travels Limited during our blissful course of stay in magical Kenya. Nevertheless to mention it's the impeccable service catered by Ms. Illiyuna resulted a wonderful and exuberant holidays to me and my family. Availing this opportunity we express our sincere gratitude to Ms. Illiyuna for commitment and dedication while wishing her and Rickshaw Travels all great success to thrive new heights in their industry. 

Marie and Danielle
Kenya

Hi, I just wanted to send you a quick note to say thank you so very much for making my and Danielle's trip to Kenya so memorable. It was everything that I ever wanted and I have been wanting to travel to Kenya most of my life! I had very high expectations and every one of them was met. Wilson was absolutely terrific!! He was kind, funny, patient, incredibly knowledgeable and just a wonderful man.

I think the end of the trip was a bit panic stricken due to traffic and some unforeseen road accidents, but he got me to the airport on time. Danielle was incredibly nervous before the trip and in the end, she loved it every bit as much as I did.

We are even hoping to return to Kenya and hopefully Rwanda in five years. We will be calling on both you and Wilson for that trip!! Thanks again for an incredible trip. Thank you Illiyuna.

Marie

Steven Moss
Tanzania Safari

Thank you Rickshaw Safaris Canada for organizing our safari in Tanzania recently. Everything from first planning the trip to finally realizing it with my daughter was very well organized. Naz took care of everything we needed in conjunction with her colleagues in Tanzania.

Robbie, our guide, was exceptional, well organized and very knowledgeable. He was also very considerate and spoke English well.

On the whole, everything was great. Thank you Rickshaw.

Steven Moss