WHY RICKSHAW?

The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

M.T
Kenya Safari

Dear Roselyne,

Thank you for this follow up.

We really appreciated our trip with your agency. Mike our driver was really nice, flexible, on time and providing good information during the safari. The places where we stayed were beautiful and we liked experiencing two different types of hotels (Ashnil and Sarova are both nice but really different).

I also really appreciated your professionalism and your responsiveness in organizing the trip. 

Many thanks again and have a nice weekend.

Best regards,

M T

Rajesh Rathod
Kenya Safari

Hello Illiyuna and Rikesh.

Happy New Year. How are you all?  Hope fine.

I would like to take this opportunity to thank you and your team for organising our memorable trip to Kenya. From day one, everything was wonderfully arranged and convenient for us throughout.  The hotels were top notch and food was very good in all the accommodations.  We would like to especially thank Karasha for the wonderful time we had on safari with him as our guide/driver.  He was very knowledgeable, informative and courteous at all times.  I would not hesitate to recommend him or the firm to others.  We did not want leave Kenya, especially coming back after more that 16 years, and we will all cherish this memories and experiences forever.  It was the most amazing holiday we have all had in a very long time and we thank you for that. Asante Sana. It seemed short as we still had to see more of Nairobi and meet our friends but maybe leave that for a future trip.  

I have duly filled the attached Feedback form and hope everything is satisfactory.  We will definitely keep you in mind for our future trips and also recommend to others planning their trip to Kenya. 

We hope you have a wonderful and prosperous year.

 

Yours sincerely,

Rajesh Rathod 

KSH
Kenya Safari

Dear Rikesh,

We also wish you and team of Rickshaw Travels an Excellent 2016. I am extremely sorry to have not called you before boarding our flt. Indeed we had an excellent visit to Kenya and the services provided were very good. All I can comment/ request is to specify that, you need to keep this standard going without any deterioration. We place on record our appreciation to the Guide and Driver who took care of all our requirements in a professional way. We for sure, will recommend Rickshaw travels to all our friends and relatives. 

We will stay in touch,

Regards

KSH

Syed Asad
Muscat

Dear Bhavin,

Happy New year too!

The pick-up and drop off to the airport was on time and excellent service. Hotel was brilliant, very comfortable – staff were great and friendly. The country is amazingly beautiful, weather was perfect and the locals were so nice. It felt very different to the rest of the Arab countries – very cultural and non-commercial. Overall it was a good choice, we all enjoyed it. Thanks for making it so smooth, we had no hiccups in the entire process. Well done to you.

Cheers

Syed

V.A
Zanzibar

Dear Rikesh

The trip to Zanzibar was excellent. The stay at both Park Hyatt and Blue Bay Beach Resort was comfortable and our family was well taken care by the hotel and resort.

We really enjoyed the trip.

Thanks for all the assistance.

Mike and Alia Stoutley
Tanzania Safari

We worked with the Canadian office (Naz was our contact) to arrange our Safari and Zanzibar tour. Naz was extremely accomodating and met us in the city after work to discuss our options. She was clearly very knowledgeable about Tanzania and offered valued perspective on our planned routes. After deciding on our vacation, Naz took care of the rest by booking all of our accommodation and flights very quickly. At the end of the day, all we had to do was show up at the airport, Naz took care of the rest. After landing in Arusha, we met our driver, Richard who was right on time! Richard was an excellent, knowledgeable driver. On our long drives, he would educate us on the history, culture, and all other things Tanzania. My wife and I had an expectation of the driver we would be teamed with and Richard surpassed all expectations. This was the vacation of a lifetime, and we couldn't be happier with the service and experience we received. One last point, Naz knew how busy we were leading up to our wedding and even gave us her binoculars to use on Safari!

I would highly recommend Rickshaw to anyone considering visiting Tanzania or going on Safari. 

Colin Fairlamb
Selous Game Reserve and Dar es salaam

Hello Bhavin.

Safari was amazing. Had a fantastic time and saw the full beauty of the Selous area.

Organisation was first class, everything went to plan. Accommodation was brilliant and the organised Safaris were exceptional. All of my party had an amazing time.Thank you very much for your hard work and diligence in making our holiday a memorable experience. I would not hesitate in recommending your company and will certainly be using your services again in the future

Very best regards

Colin Fairlamb

 

Sarah Upton
Kenya Safari

Hi Roselyne,

I have been meaning to contact you since we got back to say a massive THANKYOU.

Our safari was truly amazing. We got very lucky and had our amazing tour guide Mike to ourselves. Honestly he is such an asset to your team. He’s fun, friendly and a fountain of knowledge when it comes to Kenya. I was sad to say bye to him at the end of the trip.

Your support was also great Roselyne so thanks again for all the perfect arrangements you made. Especially the hot air balloon ride. Watching the sunrise over Kenya was a once in a life time experience which I will never forget.

All the hotels were great. The only feedback I gave on your survey form was for the plug sockets to work in the land cruiser and pillows to be provided for those long drives (which was a joke).  As Mike pointed out we shouldn’t be sleepimg.

I will definatly be recomending you to friends. Have a great day.

Thanks.  Regards

Sarah

Himanshu Bhattbhatt
Paris Leisure

Dear Prema,

Greetings to you.

I am glad to inform you that I had a wonderful vacation at Paris and Disney Land Paris last week. I would want to congratulate you & The Rickshaw Travels Team for the excellent arrangements made for my family. A special thanks to Ravi Pathak for all the arrangements and the needed support extended by Bhavin Pabari.

Sakina has been managing all our flight reservation from beginning and has been providing the services in an efficient manner.

Thanks & regards,

Himanshu K. Bhattbhatt

Mike and Alia
Tanzania Safari

We worked with the Canadian office (Naz was our contact) to arrange our Safari and Zanzibar tour. Naz was extremely accomodating and met us in the city after work to discuss our options. She was clearly very knowledgeable about Tanzania and offered valued perspective on our planned routes. After deciding on our vacation, Naz took care of the rest by booking all of our accommodation and flights very quickly. At the end of the day, all we had to do was show up at the airport, Naz took care of the rest. After landing in Arusha, we met our driver, Richard who was right on time! Richard was an excellent, knowledgeable driver. On our long drives, he would educate us on the history, culture, and all other things Tanzania. My wife and I had an expectation of the driver we would be teamed with and Richard surpassed all expectations. This was the vacation of a lifetime, and we couldn't be happier with the service and experience we received. One last point, Naz knew how busy we were leading up to our wedding and even gave us her binoculars to use on Safari!

I would highly recommend Rickshaw to anyone considering visiting Tanzania or going on Safari. 

Mike and Alia Stoutley

Toronto, Canada