The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .
Dear Aparna, This is a note to thank you for all the arrangements you have done to make our Zanzibar holiday a memorable one. All arrangements, from air travel bookings to airport/ hotel transfers to hotel bookings, everything was seamless. The vehicles were impeccable and the drivers who picked us up at the airport and at the hotels were very professional and courteous. All the hotels you have booked for us were worth staying. We really enjoyed our stay at Neptune Pwani Beach Resort – a beautiful property right on the beach with super helpful staff, especially the restaurant staff. Thank you!
Dear Aparna, Beverly and I are safely back home from our wonderful trip to Rwanda. I just wanted to say thank you for all of your help in advance of that made everything smooth and seamless throughout our trip. Your preparation gave us the opportunity to enjoy time with our family and see the beauty of Rwanda without having to worry or stress over the Covid testing or other travel issues.
We Rathod and Gina family are thankful to you and your whole team for all the arrangements done during the tour. On the day we reached at Arusha we were contacted by the manager who came to meet us that evening with one of the driver Mr. (Mzee) Roby. They briefed us about the tour once again. Next day we were off as per plan of 5 days 4 nights tour to Lake Manyara National Park, Ngorongoro Crater and to Serengeti National Park. Which became one of the memorable tours for the whole family. With this current pandemic of COVID-19, All precautions were taken by the Drivers (Mr. Roby and Mr. Mudi) of hand sanitization whenever we climb back in the car. Both are not only skilled and excellent drivers but very experienced tour guides also with lots of knowledge about animals and birds. Both have superb eyesight where they can spot animals while driving which even, we could not spot. Both were really polite, respectful and friendly especially with kids. We never felt like the drivers where pushing us to leave fast whenever we stopped for any breaks or we did not even feel that they were trying to end the tour early by taking us back to hotel. They made sure that we are making most of our time in Game drive. The conditions of the cars were excellent and well maintained which made us all enjoy more instead of getting tied. The seats were comfortable and felt less humps on the dirt roads. We almost saw all the animals especially the Migration at River Mara which was amazing to watch. The number of animals we saw together at one place during migration was breath taking. Hotels were Superb, the rooms were excellent, the hospitality and food were excellent in both Hotels that is Ngorongoro Farm Lodge at Ngorongoro and Kubukubu at Serengeti. Hotels also took enough precautions of the Pandemic COVID-19 where food were severed at the table and not as buffet and all staff wearing masks all the time. I would also like to thank Management and Staff of Kubukubu Hotel for celebrating my son (Priyan) birthday with a cake. It was really a surprise for us and especially for Priyan. Overall, the whole tour was so much well organized also taking into account the Pandemic COVID-19. It became one of the memorable tours of our lives. WE THANK RICKSHAW TRAVELS LTD TO MAKE THIS HAPPEN.
Dear Evelyn and the whole Rickshaw team THANK YOU!!! We had such an amazing time at Mara Intrepids. It was so much more than we expected, the best word to describe it Is magical. The team on the ground is absolutely fantastic, they know service. I have been to so many places that call themselves luxury or 5-star but the Intrepids team really tick the box on both. They took excellent care of us from start to finish, anticipated our needs, treated us really well and gave us the time and space to really relax. The tour guide we had, Paul was so experienced and good, he worked tirelessly to make sure we saw fantastic animals, we even experienced a front row seat to a chase by two cheetahs!!!! Also a special thanks to you Evelynn for checking up on us, communicating between us and the lodge and ensuring we were totally prepared for the trip. My only recommendation is add some travel packing guidelines to the roster because the weather out there can be quite unpredictable, we were well prepared but other people may not be. Also a special mention to your support to ensure we did not miss our outbound flight. That experience made me realize the value of having a travel agent. Asanteni sana to both of you for arranging something so amazing so quickly. We will definitely go back and you have my full recommendation on your services, it was money very well spent.
Dear Jennifer and Deepak,
Hope all well...
This is just to say a BIG Thank you to both of you....
Jennifer, from million phone calls to quotations, from hotel booking to flight bookings and transfers up to the extent holding the flight for Zanzibar.Thank you!
Deepak, thank you for recommending The Retreat, it is really nice. Thank you, for all the million quotations and finally the booking.
Not forgetting, Richard our Safari driver. He is the best. He made sure we saw everything and took us round to see everything including Leopards.
Thanks again!