The Rickshaw Travel Group ("Rickshaw Travels") was founded in May 1988. From our humble beginnings as a small travel agency, we have grown and expanded into several countries and today have 28 years of experience in the travel business, both corporate and leisure... read more .

Sarah Thomas

We had a wonderful time in Tanzania, a trip organized by Rickshaw Travels. There were 4 of us. Rickshaw was accommodating with last minute changes and refund for a last minute cancellation.  We only started planning our trip 2 or 3 months ahead and there were times when we thought hotels would not be confirmed and we would be left hanging, but no such thing happened.

I think that once all the bookings are made, the Safari guide/driver is the one who makes or breaks your trip.  Richard the “Sukuma” was a great guide.  We’d be racing/bumping along in our 4 x 4, all of us with eyes and binoculars peeled for animals and all a sudden the vehicle would stop because Richard had seen a Leopard in a tree. Often on Safari a sign of an interesting animal or event was when we saw a line of vehicles watching something, but there were many times when Richard’s sharp eyes spotted animals unseen by anyone else. None of us were disappointed with the variety and huge numbers of animals we saw. Sometimes we didn’t know which way to look; zebras, elephants, giraffe and antelope in all directions. The lions in the Serengeti must think that our vehicles are protective moving shade trees or something.  One lioness left her cub in the shade of our vehicle and went off to hunt warthogs!

I never thought I would enjoy 6 days of looking at animals, but it was fascinating. I think the pleasure comes from seeing animals in their own habitat, doing their own thing, with not a care for a vehicle parked as close as 5-6 feet away. Some of the gazelles would run away if you stopped too close and it was beautiful to watch, so graceful, but the other animals did not even acknowledge our existence.

Richard our guide was very knowledgeable and never tried to pretend he knew more than he did.  Once we got stuck in some mud and he was calm and unfazed when he had to get the vehicle out of the mud with a cheetah and her cub nearby. He even helped us with arrangements in Arusha after we left the Serengeti, calling and talking to the driver who met us at Arusha airport. 

Accommodations were clean, comfortable and some were luxurious. There were no problems with bookings.  Food was decent and plentiful. Our trip was comparable in price with other friends who had been on safari recently.  I assume that Rickshaw was able to negotiate with the hotels we stayed as the rack rates that come up on sites like Expedia seemed very high. Our trip would have probably been hugely more expensive if we had tried to make all those bookings on our own.  I would recommend Rickshaw Travels to anyone going to that part of the world. 

Leah Landau

Jambo, Naz,

You did a fabulous job with Rickshaw for our trip to Tanzania. The lodges you chose were great and provided all the amenities we needed. The staff accommodated all our requests . Our driver, Edward, was terrific. He could spot all the animals wherever we drove and made sure we got great pictures. We were lucky to photograph all the animals: the lions were especially fascinating. He was a very good driver and made sure we arrived safely and on time. The three conservation parks we visited were beautiful and gave us a good overview of Tanzania. Wherever we went, the people we met were friendly and interesting. The country is beautiful and very picturesque. We had an experience of a lifetime. We will not forget our safari for a long time. Thank you for all time and effort you put in to make our trip memorable.


Al and Leah Landau

Bernie Jagodnik

Jambo Naz
Sheila and I would like to take this opportunity to thank you and Rickshaw Travels for coordinating and organizing a most memorable adventure that will linger in our memories for a long time. We are constantly relating to our family and friends about our wonderful experiences and how we love Africa.
Our accommodations were beyond belief. At the Ngorongoro Exploreans Lodge, Leah knocked at my door and said " I think I died and went to heaven". In Zanzibar all our accommodations were beyond our expectations.
Our driver Edward was amazing; he was always punctual and the way he was able to spot all the animals and maneuver the vehicle so that we had the best photographic positions was amazing. We were lucky and we saw all the big six, close ups of the lions, cheetah, and elephants, hippos, and many more.
Your input and recommendations were most helpful in making our trip a complete success, once again, assante.
Sheila and Bernie Jagodnik

Kara Family, Toronto


We just returned from our family Africa trip.  It was wonderful.  
Thank you for making our arrangements for the Safari with your Rickshaw counterparts in Tanzania (Lake Manyara, Serengeti and Ngorongoro crater) and Zanzibar portion.  The trip was well organized and the staff were very knowledgeable and very helpful.  Our transfers to and from the Airports were handled well and safely. Our trip also included a week in Dar es sallam, a city full of friendly and helpful residents.

Our Safari Guide and Driver, Joseph, always made sure that we were comfortable, well fed and were enjoying the trip.  His knowledge of the game parks was superb and he made all efforts for us to see as many animals as possible.  We were even able to see a leopard sitting on a tree.  He also ensured that we had enough time to view the animals and take our pictures and only left once we gave him the go ahead.
A wonderful and memorable trip for our entire family.
Thank you for making these arrangements for us.  We also extend our thanks to the entire Rickshaw team on their "beyond the call of duty" service and professionalism.

Hasina, Irfan, Shaheroz and Fiaz

Juzer Shokat

Dear Ravi, 
Its my pleasure to write you this email of thank you.
I got back yesterday from my honeymoon trip from Mauritius and it was very well planned from the day of departure to the day of return.
The hospitality given in Mauritius was outstanding and they made us feel like home, all in all the whole trip was one to remember.
And many thanks to you Ravi for arranging such a wonderful trip and package.
Looking forward to make a future trip with you.

Kiran Bhagattjee & Family
Dubai Holiday

Dear Bhavin Just a note to say that me and my family had a very wonderful time in Dubai @ The Palm Atlantis, all arrangements you made were perfect and worked like clockwork.

Everything happened as expected and there were no let downs of any kind. Hotel accommodated all our request we made through you i.e., connecting rooms in fact they gave all 3 rooms next to each other.

Airport transfers were also spot on and they even accommodated me and my wife on our return lag to go back to airport (though we were not supposed to!) So all in all it was a very pleasant experience of Dubai for me and my family especially for my son in law who came to Dubai first time ever

Nancy and Kenneth

Hello Deepak,

Just writing to express our gratitude to you… Back from Dubai and it was amazing. The hotel was exquisite and we had a wonderful time. Just wished we'd have stayed longer!!!

Thank you for your time and consideration in planning our vacation in Dubai!

Kind regards,

Nancy and Kenneth

Hans Peter

Dear Pooja and Bhavin,

Just to reconnect after our trip. Everything went very smoothly and we had a great time.

Deepak was wonderful, sensitive to our interests (e.g. we wanted to visit certain schools in Arusha) and willing to put in time and effort to get us up to speed on things like culture, climate and history and to follow up on issues. Lavina was immediately on the phone when we needed her. And Sisty is a real professional, not a man of many words but hugely focused on the task and--as we noticed over time--one of the best game spotters in the parks. We saw all those large tour companies, spoke to quite a few of the clients, and felt very privileged to have this tailor-made, flexible and personalised service. There is little I would recommend to improve.

Thanks a lot and hopefully we'll be in business again in future.

Regards, Hans Peter


Rhoda Mshana

Dear Ravi and Pooja,

I just wanted to express our appreciation for the holiday arrangements in Mauritius.

Both mom and aunty had a fabulous time, the hotel in Mauritius even upgraded them and the service was fantastic (we highly recommend keeping them as one of your partner hotels). They enjoyed the excursions and the experience very much.

Thank you again for everything,


PS. We are eagerly awaiting seeing all the pictures that they took in Mauritius! 

Krystal Friesth

Ravi was incredibly helpful throughout the entire process. We had some last minute changes that needed to be accommodated and he was able to hold our reservation without any issues. He was also responsive when we got stuck in Ethiopia and was able to communicate with the driver in Dubai regarding the change in our pick up time. This was great as it was the weekend and still he was responding and making sure we were taken care of! Great customer service!

The hotel was great! Very accommodating and were able to send up a birthday cake for Eric (my husband’s) birthday. All in all, a lovely stay.

I would definitely recommend Rickshaw to others and will consider them for our future travel needs. Thanks, Ravi!